What To Do If You Meet An Errant Licensed Money Lender?

Did you know that the government has provision for you to file a case against an errant licensed moneylender? The Registrar of Moneylenders, a section of the Singapore’s Ministry of Justice, regulates the business of moneylending in our country.

The registry of money lenders published some regulations under which you can file a case against a moneylender. The law allows you to report a complaint in case a moneylender does any of the following:

  • Unreasonable lending practices
  • Unlawful money collection practices
  • Unjust lending contracts
  • If he breaks any of the terms and conditions that regulate money lending
  • Gives you false information e.g. that you can only be given a weekly loan
  • If the money lender offers you a short-term loan of less than a month

You can report any of these incidents to the police who upon receiving your complaint will lounge an investigation against the licensed moneylender that you have reported.

If you want to file a complaint against a licensed moneylender, you can do so via any of the following platforms:

  • *Report to the National Crime Prevention Council’s hotline (NCPC)
  • *File a report with the small claims tribunal of Singapore
  • If your complaint is of a civil nature, you can report directly to the court’s consumer protection act (fair trading) section.
  • *You can reach the Singaporean registrar moneylenders via phone on +65 6325 1416 or 1800 225 5529. You can also reach them an email at ipto-romp@ipto.gov.sg or ipto-enquiry@ipes.mlaw.gov.sg or OneMinLaw@mlaw.gov.sg.

In Case Of A Complaint

The registrar of moneylenders is endowed with powers to handle any complaint that is registered by any money borrower.

When you file a case, your case will be treated with high confidentiality to ensure that your personal information is not shared with the moneylender that you have reported without your consent.


There is a non-governmental organization that is committed to ensuring that your rights as a money borrower are not violated. One such organization is the Consumer Association of Singapore (CASE).

If you have any complaint, you can contact CASE, and you can get the assistance that you get from any of the government’s department.

Terms And Conditions Of The Loan

According to the registrar of moneylenders Singapore under the moneylenders Act and rules, it is your right for the moneylender to inform you accordingly about the terms and conditions of the loan you are applying for. The information that he gives you should include information about how he will calculate the interest that you are to pay and when you are to pay back the loan.


Before you approach any moneylender all over the country, ensure that you have read and understood this helpful info as a borrower and what you should do in case you fall into the hands of an errant moneylender. Make sure that you only approach the legitimate moneylenders and do your comparisons before making your choice. Watch out for our articles for more tips on moneylending.

What Should I Do After Being Granted A Loan?

after getting loan

Getting a loan in Singapore is a pretty straightforward process, if you go through the right channels. Lending institutions include banks and moneylenders, amongst others. Moneylenders make up a small percentage of the official institutions authorized to grant loans, but moneylending is a thriving business, and you can go and borrow money from them. First, you have to find out if they are licensed from the list of licensed Singapore moneylenders.
Next, you have to ensure that their business is transparent and above board, because even the licensed moneylenders can be a bit shady. They should explain the terms of the loan contract clearly to you, and even give you a copy of the contract. They are to your contact details and follow up on them by calling you or sending you email as to confirm that you are who you say you are, and confirm your request for a loan. If they try anything unethical, like keeping hold of your ID card or giving you a blank form to fill in place of the contract, report them immediately to the authorities.


Before you are granted a loan, however, you need to make sure that you are aware of all the interest rates and fees that you will be charged when you borrow from moneylenders.


After you have been granted the loan, you still have to take steps to ensure that you de not cheated on you loan.

  1. As you collect your loan amount, make sure that the moneylender gives you the right amount if principal for that loan. By law, moneylenders are expected to charge a fee of not more than 10% of the principle loan when the loan has been granted. Make sure that they have deducted exactly 10%, and nothing more.
  2. Make sure that you pay back the monthly loan installments on time. Doing this will steer you away from late payment fees and interests charged on late payments. By law, moneylenders are allowed to charge you a fee of S$60 (and nothing more) for each month that your payments are late, and a 4% interest rate on each month that your payments are late.
  3. Every time you pay back a loan, your moneylender has to issue you a receipt, duly dated and signed. This applies to all fees that you pay in cash to the moneylender. When you get the receipt, make sure that everything is in order, such as the names, amount, date, and signature.
  4. At least once every six months that you have taken this loan and are repaying it, you should receive a statement of account for all your loans. These too you should check for any irregularities and make sure that everything is correct.
  5. Keep all receipts and statements of account as evidence of payment.

Loans in Singapore are very flexible, meaning that you can use them to do any number of things. You can pay for your tuition, get a car title, make a payment on a house/apartment, or even use it to take a vacation with your family.